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Healthcare Proxy: Making Decisions When Your Loved One Can't

How to step in for a family member who can't speak for themselves — and how to work with the care team instead of against it.

What a healthcare proxy does

A healthcare proxy (or medical power of attorney) lets you make medical decisions for someone who can't make them themselves — temporarily or permanently.

When your authority kicks in

Most documents require a doctor to certify that the person can't make or communicate decisions. Until then, they decide for themselves — even if you disagree. Your role starts the moment a physician says they can no longer decide.

How to decide well

  • Follow their stated wishes first. If they left a living will or advance directive, that document guides you — your job is to honor it, not override it.
  • Ask what they would want, not what you would want. This is the hardest part.
  • Talk to the care team. Ask doctors to explain prognosis and options in plain language. You're allowed to ask "what does this actually look like day to day?"
  • Get a second opinion for major decisions. It's your right.

Documents to have ready

  • The signed healthcare proxy / medical POA.
  • Any advance directive or living will.
  • HIPAA authorization, so doctors can share information with you.
  • A list of medications and current providers.

These are exactly the documents that vanish when families need them most. If they're stored in a place you can reach immediately — not in a drawer you don't have the key to — you save everyone a crisis.

Keep these documents organized so the right person can reach them when it matters.

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